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Free standard shipping on orders over $99
Estimated delivery: 10–15 business days.
● Confirmed Style (Opened Box): To ensure you receive the specific character selected, the outer box has been opened for card verification by our team. The internal foil bag remains 100% factory-sealed, ensuring the figure is untouched and Original. (Note: For some discontinued or vintage confirmed styles, the internal foil bag may have been opened.)
● Whole Set (Brand New): Factory-sealed packaging. Based on official ratios, there is a chance of obtaining a Secret (Chase) style. If a Secret is included, it will randomly replace one regular style.
● Whole Set (Opened Box): All outer boxes are opened to guarantee a complete set of regular styles. Every piece is verified Real by our experts.
● Secret (Chase) Figures: Extremely rare items. Every Secret figure is personally inspected by our experts before shipment to ensure its Authentic status.
● Limited Edition & Rare Items: Top-tier archive collectibles are handled with professional care. Due to their extreme scarcity, all sales are final for these verified Real assets once sold.
TOYSEZ was founded by Ryan and Yuki, two veteran collectors with over a decade of deep involvement in the designer toy markets of Hong Kong, China and Macau, China. Through TAL (TOYSEZ Authentication Lab), we leverage our extensive hands-on experience to protect the community from counterfeits. We ensure every piece is a 100% Original masterpiece.
All products sold on TOYSEZ are authenticated by TAL (TOYSEZ Authentication Lab) before shipment. Our in-house authentication team verifies every item against official manufacturer standards. Note that designer toys are handcrafted and may exhibit minor paint variations — this is characteristic of the medium, not a defect.
Shipping
Standard Shipping: 10–15 business days ($10)
Expedited Shipping: 7–10 business days ($15)
Free standard shipping on orders over $99.
Returns & Defects
All sales are final. If you receive a defective or incorrect item, contact Customer Service within 7 days of delivery with photos and an unboxing video. Customers are responsible for any import duties, tariffs, and value-added taxes applicable in their destination country.
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