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Free standard shipping on orders over $99
Estimated delivery: 10–15 business days.
● Confirmed Style (Opened Box): To ensure you receive the specific character selected, the outer box has been opened for card verification. The internal foil bag remains 100% factory-sealed, ensuring the figure is untouched and Original.
● Whole Set (Brand New): Factory-sealed packaging. Based on official ratios, there is a chance of obtaining a Secret (Chase) style.
● Whole Set (Opened Box): All outer boxes are opened to guarantee a complete set of regular styles. Every piece is verified Real by our experts.
● Secret (Chase) Figures: Extremely rare items. Every Secret figure is personally inspected by our experts before shipment.
● Limited Edition & Rare Items: Top-tier archive collectibles are handled with professional care. All sales are final for verified Real assets once sold.
● Shipping: Global Shipping Available (Free on orders over $99).
● Handling Time: Orders are typically processed within 2-5 business days.
● Estimated Delivery: 7-15 business days depending on destination.
● Return Policy: 7-day return policy for verified Original items. Returns must include original packaging and character card.
TOYSEZ was founded by Ryan and Yuki, two veteran collectors with over a decade of deep involvement in the designer toy markets of Hong Kong, China and Macau, China. Through TAL (TOYSEZ Authentication Lab), we leverage our extensive hands-on experience to protect the community from counterfeits.
All products sold on TOYSEZ are authenticated by TAL (TOYSEZ Authentication Lab) before shipment. Our in-house authentication team verifies every item against official manufacturer standards. Note that designer toys are handcrafted and may exhibit minor paint variations — this is characteristic of the medium, not a defect.
Shipping
Standard Shipping: 10–15 business days ($10)
Expedited Shipping: 7–10 business days ($15)
Free standard shipping on orders over $99.
Returns & Defects
Returns are accepted within 14 days of delivery, see our Return & Refund Policy. If you receive a defective or incorrect item, contact us within 7 days of delivery with photos (an unboxing video helps). Customers are responsible for any import duties, tariffs and taxes in their destination country.
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